Refund Policy

Planning is free. Pro subscription payments are non-refundable, except where the law requires a refund. You can cancel anytime, and you keep Pro until the end of the period you paid for.

1. Free plan

Planning your budget in Planning Wiser is free and needs no payment details, so there is nothing to refund. Try the plan for as long as you like before deciding on Pro.

2. Pro subscriptions

• Pro is billed in advance, monthly or yearly, at the price shown before you pay (taxes included).
• Payments are non-refundable, including for unused time and partial months or years.
• Switching between monthly and yearly applies from your next billing date. We don't refund the difference.

3. Cancelling

• Cancel anytime from Settings, then Billing, then Manage billing. You won't be charged again.
• You keep Pro until the end of the period you already paid for.
• Your data stays saved after Pro ends. Your plan stays free, and your transactions come back if you subscribe again.

4. Exceptions

• If you were charged twice or charged by mistake, contact us and we will correct it.
• Nothing in this policy limits your statutory rights. Where the law of your country gives you a right to cancel and receive a refund, we will honour it.

5. Payments and contact

Payments are processed by Paddle, our reseller and merchant of record. To find an order or contact Paddle about a charge, go to paddle.net.

For anything else about billing, email us at hello@planningwiser.com.